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Channel: Printer/Multifunction Support topics

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Pixma MG7720 Borderless Printing Issue

Hi there. I have been unable to print at 8.5 x 11 borderless setting lately. I had no issue with this previously but it suddenly came up within the last week or so. I am on a Mac with OS High Sierra...

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TR8520 Scanner Error

I have a Mac ; run Yosemite OS 10.10.5I can not connect to the scanner - Error has occur connecting.I downloaded the Mac version for IJ Canon Scan Utility Lite.When using IJ Utility from my Mac -...

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MX882 Preview

MX882 Preview before printing unavailable, greyed out-unchecked. Need preview, how to get back?

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Pixma TR4522

My printer will not print any words from my Word document. It will only print the bullet points and the small picture from the document. How can I fix this because I have tried everything from Google...

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Printer prints curved/distorted text

Hello everyone, My printer Canon PIXMA MG7753 prints in some lines distorted text. I'm attaching photo below, so you can see what I'm talking about.  Link: https://imgur.com/a/PmIbaob (Photo file is...

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Connect VIA USB to TS8320 on MAC (High Sierra)

My computer sees this printer over USB, but won't let me use it without selecting a driver, which there is none. I'd prefer to print over USB, not airprint. I've restarted everything, but I don't see a...

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G4210 printer prints partial pages and stops printing

My G4210 printer is connected via USB to a Mac computer. When I print from the Mac, it almost always prints a partial page, then stops. The print queue still lists the document, but says the printer is...

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Canon MP 922

I recently updated My MAC to the Catalina OS. Since the update I can not use the Scan function on the priner. I have updated rhe drivers and software available on the MP 922 product page. The scanner...

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Printer MX850 display screen is black.

Printer is great and in fine working order.  But, the screen is no longer lit up and so I can see any information about the menu settings.  Is there a light bulb that needs changing?  And if so, how do...

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MX850 error B200

Hi, Having error B200 all the time, how can at least use the scanner ?how to bypass this error code ?

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G4210 printing blank pages

Hello everyone who might have this problem of pages printing blank.  Although I had done numerous nozzle check cleanings (which all the colors printed out perfectly), I didn't realize there should've...

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Auto Duplex scan is not an option in IJ Utility - TR4522

Hi, I followed the instructions on how to scan double-sided but there is no "Auto Duplex" option in the drop down menu. The whole reason I purchased the printer is for scanning. It's quite cumbersome...

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Printing on discs on Canon MX922

I've had HP and EPSON. You could adjust both to cover the white on the discs. On the MX922 I set the disc covering to the max setting and still have white showing on the disc. Usually it's perfect on...

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ink absorber almost full-contact service center

What are my options?. I don't know how to contact the service center.

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Problem scanning with Canon IJ Scan Utility

I have a MG6850 multifunction Canon printer. Recently the Canon IJ Scan Utility has misfunctioned. I can scan the first page of a document without problem, but when I want to scan a second page of the...

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g6020 problem printing pdf file

I have a G6020 printer and when I try to print a pdf that included photographs, it does not print the photos, only the text.

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Difficulties Changing TS9020 Settings on Mac

Hi, I am running Catalina 10.15.2 on my Mac and am having difficulties changing the print quality slider from NORMAL to DRAFT. Here are the steps I'm taking to attempt this: 1. in Safari I click PRINT...

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printer playing up

HiI have just done a print of something and it printed the first bit ok but then something went wrong with the blue ink.I have scanned the paper and uploaded it to the net; please see the link...

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jp.co.canon.ij.scanutilitylite.icadriver error 4294957382

I have printer TS5120Its connected wirelessly and I have a Macbook Air OS Catalina 10.15.3 I am starting to get this message when I try to scan a second page: jp.co.canon.ij.scanutilitylite.icadriver...

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canon pixma T5050

worst printer in the world or am i just unlucky. when i bought it, the spec had a tick at the side of auto duplex and it does not do this.  when i try to print wirelessly it takes forever if at all....

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PIXMA MX452 - How to resolve error 'A scanner driver supporting this software...

I own a PIXMA MX452 where I have been successfully scanning until just a few days ago.  Now when I try to bring up the scanner utility, I am receiving error 'A scanner driver supporting this software...

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PIXMA MX 492 windows 10 install error

I have just recently purchased an HP laptop running windows 10 and am trying setup my Canon MX 492 printer as a network printer.  I have two other laptops running windows 7 and they installed the...

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Cannon MX410 printer NOT printing black

Hello I have a Cannon MX410 printer/fax that does NOT print black text from my computer commands: * I changed both Color/and Black ink cartridges* it COPIES everything on the machine in both color/and...

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Canon G2010 does not print Magenta Ink.

I've done Cleaning twice but it's not working. I keep avoiding the Deep Cleaning operation because it will make the ink overflowing and soon its service required technical support because the printer's...

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MAC OS 10.15 Catalina Compatibility with MG8120

Can someone confirm the MG8120 printer is not compatible with Catalina?  And if that is true when will it be?  I can download the user manual, but my MACBook Pro does not recoginze the developer so I...

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MG 2520 scanner doesn;t work ?

I had a pc for 20 years but now I switched to a mac. I downloaded the MG 2520 software to install it but I don't see scanner software. Can anybody help me please?

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Alarm light

I can’t get past step 4 because the alarm light always blinks four times even before I installed ink and after I did . The tape and plastic thing have been removed . Should I just return it to the store.

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Quick Menu

I just purchased/installed a new PIXMA TR4522. Canon Quick Menu does not recognize the printer at all, when I start QUick Menu nothing except Easy Album Ordering Service and My Image Garden. I've went...

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PIXMA MX922 will not scan

I have had aa PIXMA 922 for several years and never had a problem.  Now I cannot scan. I get error that it cannot communicate with the scanner.  Code 5, 157,69 Does anyone have a solution?  Thanks!

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TS9120 - New ink cartridges not printing

Hi, I just replaced all ink cartridges with a new set 2 days ago (Canon brand) like any other time. Tried to print but nothing worked, only a slight hint of Magenta but other colors were not there....

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MX470 5x7 Prints are in Light/Faded Ink

Hello, I am trying to print 5x7 borderless inivtations I have created in a word document. When I convert the document to a PDF and attempt to print, the ink appears faded (black appears like a faded...

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Install MX922 all-in-one printer

I installed MX922 all-in-one printer when I set up my new computer. NOw I found out the scanner is not installed. I try to install the scanner, but the PC telling me can not see any printer on the...

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MX350 in 'error state'

Hi, I am forced in part to link my mx350 to the printer by usb cable due to poor nbn coverage, however I am also connected to it wirelessly without issue.Today the colour cartridge was replaced (wth...

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CD Tray constantly rejected TS8150

Printing CDs with a label on them used to work fine but now I cannot get the printer to think there actually is a CD tray inserted. No matter in what way I place the CD tray it just pushes it out and...

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Pixma G4210 fax problems

When I get incomming calls it goes right to fax tones like I am recieving a fax. What am I doing wrong?

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TR4500 printer

Yeterday I had a page get stuck and had to open the back of the printer to get it out. Since then when I print documents double sided they letters are blurd. This does not happen if I print single sided.

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Pixma mg 2520

My lamp  light will not go off on printer. I have one color remanfactuer ink cartdrige in and my computer keep saying that I don't have cartdrige installed properly but I do. I have took cartdrige out...

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Canon Pixma MG7140 – prints aren't full-color, are glitchy and often in...

Hello. I recently started having a problem with my Canon Pixma MG7140. Anything I print is never full-color, looks very glitchy and often isnt covering the whole page (appears in rectangular "chunks")....

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Pixma TR4520 won't complete scans

I set up a new PixmaTR4520 yesterday. When I try to scan the scan iniitiates. I hear the scanning in progress as indicated by the message on my computer. However I then get a message "cannot...

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MG2522 Print output has 'steps' in what should be straight lines

Hello,This is not a new problem but I have a MG2522 that prints lines that have 1mm steps in them. Hard to describe...These steps are regularly spaced and occur about every 1/2"I print Postage labels...

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TS9120 Error 5011

Hi, I purchased my TS9120 in Amazon, but am living in Korea now.My printer shows me the 5011 error message only a few weeks later I purchase it, so I could only print about 10 pictures using it.My...

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PIXMA MG2522 Error B200

My printer was working fine until one day it started showing a B200 error, and would not let me print. I have a new printer of the same brand as the one that showed the error, and the same issue...

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PIXMA MG3620 Windows 10 won't set up properly

Have tried to set this printer up numerous times by different methods with no luck. It prints but takes a long time to print.If I go into troubleshooting it doesn't find any problems. The Windows...

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Trying to Install Pixma MP600 Printer on iMac

Hi - I switched from Windows computer to Apple iMAC.  Trying to coneect my Pixma MP600 to my iMAC.  Not seeing software/drivers to install.  Using Catalina 10.15.  Love the printer and hoping I don't...

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PC Not connected when scanning from printer menu

I have a Canon tr4520. I used to be able to hit the scan button on the printer and it would scan the document to my computer. Now it says pc not connected. When I used to hit the scan button, my user...

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PIXMA MX922 - ADF JAMMING & WON'T FEED PAPER - ERROR CODE 2801

The ADF jams every time I try to scan a document.  Once I hit scan, the page stops after being pulled into the printer about 4 inches and the error code 2801 appears, "Document in ADF."   So I hit "OK"...

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Canon Service Tool Help

I have been looking for a place/site to download the Canon printer service tool V3400.  Some sites that offer the downloand take you to a spam site or somewhere one should not be. Can anyone post a...

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Mx922 printer Error 1403 - print head is incorrect

Print head is incorrect error message

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TS6320 paper loading issues

Printer worked fine for the first 3-4 months.  Loaded some new paper in the tray, same paper I've always used and it says the tray only takes plain paper?  When I do it get to print it folks over the...

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How to set default scanner software for PIXMA MP470?

Every time I scan a document, a window pops up asking me which program I want to use: MP Navigator EX or OmniPage SE 4. How can I set the default to MP Navigator, so I don't have to keep responding...

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